Southern Valley Enterprise LLC. and its affiliates, including its subsidiaries (“Southern Valley Enterprise,” “we,” “our,” and/or “us”), value the privacy of individuals who use our platform, application, websites (including https://www.southernvalleyent.com), and related services (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and disclose personal information from users of our Services. By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Beyond this Privacy Policy, your use of our Services is also subject to our Terms of Service. If you are a California resident, please also review our California Resident Privacy Notice for more information about the types of personal information we collect and disclose, as well as how to exercise your rights under California law.
Personal Information We Collect
We may collect a variety of personal information from or about you or your devices from various sources, as described below.
A. Personal Information You Provide to Us
Communications. If you contact us directly, we may receive additional personal information about you. For example, when you contact us for support, we will receive your name, email address, the contents of your message, and your phone number if you choose to provide it. If you subscribe to our marketing communications, we will receive your name and email address.
B. Personal Information We Collect When You Use Our Services
Location Information. When you use our Services, we may infer your general location information. For example, your IP address may indicate your general geographic region.
Device Information. We receive information about the device and software you use to access our Services, including internet protocol (IP) address, web browser type, and operating system version.
Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with them, such as the length of time you spend on a website page, objects such as hyperlinks you click on, and the dates and times of your visits. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience.
Information from Cookies and Similar Technologies. We and our third-party partners may collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Please review your web browser’s “Help” file to learn how you may modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Services, you may not be able to utilize the features of the Services to their fullest potential.
C. Personal Information We Receive from Third Parties
Partners. We may receive personal information about you from third parties such as data or marketing partners and combine it with other personal information we have about you.
Employers. If your employer uses our Services to manage their business, we collect the personal information about you provided to us by your employer, including your name, profession, salary and equity grant information, tenure information, and email address.
Financial Partners. Our “Financial Partners” are the financial institutions that we partner with to offer certain Services. We may share your name, birth date, government-issued identification number, and in certain instances, payment card and bank information with certain Financial Partners to provide our Services and offer certain Services in partnership with our Financial Partners.
How We Use the Personal Information We Collect
How We Disclose the Personal Information We Collect
We do not disclose personal information we collect from or about you except as described below or otherwise disclosed to you at the time of the collection.
Affiliates. We may disclose personal information we receive with our affiliates for any of the purposes described in this Privacy Policy.
Vendors and Service Providers. We may disclose any personal information we receive with vendors and service providers retained in connection with the provision of our Services.
Merchants. We may disclose personal information we receive with our merchants if there is a payment dispute between you and one of our merchants.
Authorized Users. We may disclose personal information with your employer’s equity administrators, authorized users, and other designated representatives to access information that we hold about the equity information of their employees.
Marketing. We do not rent, sell, or share personal information about you with nonaffiliated companies for their direct marketing purposes unless we have your permission.
As Required by Law and Similar Disclosures. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.
Merger, Sale, or Other Asset Transfers. We may transfer your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.
Consent. We may also disclose your personal information with your permission. When we process data based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on such consent before the consent is withdrawn.
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.
We take measures to delete your information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we consider various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, the impact on the Services we provide to you if we delete some information from or about you, mandatory retention periods provided by law, and any relevant statute of limitations.
Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy and advertising practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any personal information you disclose to these third parties. We encourage you to read their privacy policies before providing any personal information to them.
We make reasonable efforts to protect your personal information by using physical and electronic safeguards designed to improve the security of the personal information we maintain. However, because no electronic transmission or storage of personal information can be entirely secure, we can make no guarantees as to the security or privacy of your personal information.
Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use our Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the U.S. for storage and processing. We may also transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to our Services, you consent to such transfer, storage, and processing.
Changes to this Privacy Policy
We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or disclose personal information previously collected from you through our Services, we will attempt to notify you through our Services, by email, or other means.
